Return Policy

We want you to be totally confident about every order you place with Macfarlane Packaging Online, so we’ve created our easy to understand customer satisfaction guarantee, giving you peace of mind that all products you purchase from us can be returned in their original resalable condition in unspoilt packaging within 30 days and we will give you a full refund.

Refund Policy

It can take up to 14 days for your return to be fully processed.
We will email and confirm, once your return is received and the refund is being processed.
Your original payment method will be refunded. It may take 2-3 days to clear depending on your bank.